"Our large hotel needed a laminator, and I was referred to Laminate.com. I called their customer service to see if I could actually talk to a "human, and Mr. Joe King answered on the first ring!
After many questions regarding a machine I hadn't had much luck with in the past, Joe talked me into purchasing a laminator. He said, "After you use it the first time, you'll want to marry it!” It was delivered to the hotel within a week; the laminate that we now purchase from them is half the price and twice the quality of what I had bought in the past, and now when our hotel needs something, Laminate.com is the first place I go!
Since then, our hotel in Little Rock has placed many orders with this company. Because of their professionalism, impeccable customer service, and well-made products at extremely reasonable prices, we will continue to use Laminate.com in the future."
Sales and Catering Dept.
Major Hotel, Little Rock, AR
"I would like to express my appreciation for the consistently excellent work done by ALPS Laminate.com. They print our "wallet cards” of phone numbers and email addresses and do a superb job in a timely fashion. They have been responsive to phone calls and emails and are truly professional and pleasant in every respect. I highly recommend them. Again, many thanks for the terrific job!"
Marcia, from M.B.
A Private United States-based health philanthropy
New York, NY
"Whenever I order supplies from Laminate.com, I know they're showing up on time. Michael and his staff have excellent customer service, and it has been a breeze to work with them. He also flew out to Washington, DC to train me on how to use the Ledco laminator I purchased from him, and I'm happy to say he's a great teacher, too.”
Graphic Specialist A Transportation Company
Sandy Spring, MD
"Michael and ALPS team provide great customer service and fast production times."
A Medical Care Company
Little Rock, AR
"I have worked with Michael since he started his company as Arkansas Laminated Products Services many years ago. His ethics and the quality of his delivered product has always been excellent. I recommend him highly."
A Graphic Company
Little Rock, AR
"I'm the administrative manager at an elementary school with approximately 400 students. Our curriculum demands a resource center with equipment that laminates curriculum cards for our teaching staff in large quantities. When one of the machines isn't working, the needed materials aren't available for the lessons—and you can imagine the difficulty created, since each and every school day is planned.
In light of that, I want you to know how much we appreciate the outstanding customer service that Joe King has consistently offered when we have any problems with our laminator. Most recently, he responded to my email while he was on vacation! After exchanging several emails containing pictures of potential problem areas of the machine per Joe's instructions, he zeroed in on the problem, offered the solution, and we were back in operation.
Joe's responsiveness to each and every communication makes us feel respected and valued as a customer and erases the thousand-mile distance between us that could cause delays. He is an asset to your team, and when we need another laminator, we'll turn to you because of the excellent customer service Joe King has offered in every instance.”
Administrative Manager A Montessori Charter School in Erie, PA (about 1,000 miles away)