Laminate.com must be notified before any merchandise is returned.
Call 1-800-445-ALPS(2577) OR 501-676-0130.|
All items must be returned in the original packaging that it was shipped in. There is a 20% re-stocking fee and the customer is responsible for the freight incurred to return the item.
If the merchandise was ordered wrong and returned to laminate.com un-opened, we will exchange it for the correct product. The buyer is responsible for the shipping charges. Returns will be accepted up to 14 days from the ship date.
Purchase Order Policy:
Please call 1-800-445-ALPS(2577) for information about ordering with a purchase order or to request credit approval. We do accept purchase orders from most Schools and Government agencies.
Laminate.com will never share or sell your information. Once you are a customer, we may send out periodic sale specials,or holiday hours,closing information or other information that would be helpful to you. We will not blast you with email after email. We appreciate your business and your privacy and will not do anything we wouldn't want for ourselves.
Laminate.com ships primarily by UPS ground. We can ship by Fedex or U.S Mail if you prefer, just ask. We can also ship by 1 day, 2 day, or 3 day air if needed, again just ask. If you need something fast, it is best to call and let us know whether to ship by ground or air. Our shipping cost are determined by the weight of the product you are buying and by your zip code. We can ship using your UPS account number if you prefer,we do add a $3.00 handling fee to the order. The UPS software calculates the shipping charges and we add a small handling fee to that.
Sales tax will be added to all Arkansas orders. If you have an Arkansas Tax exempt certificate please fax a copy to 501-676-0261. If you are re-selling our product, please fax a copy of your resale certificate.