Returns/Purchase Orders/Privacy/Shipping/Sales Tax Policies
Laminate.com must be notified before any merchandise is returned. Call 1-800-445-ALPS (2577) OR 501-676-0130.
All items must be returned in the original packaging that it was shipped in. There is a 20% restocking fee, and the customer is responsible for the freight incurred to return the item. If the merchandise was ordered incorrectly and returned to laminate.com unopened, we will exchange it for the correct product, but the buyer is responsible for the shipping charges. Returns will be accepted up to 14 days from the ship date.
Purchase Order Policy:
Please call 1-800-445-ALPS (2577) for information about ordering with a purchase order or to request credit approval. We do accept purchase orders from most schools and government agencies.
Laminate.com will never share or sell your information. Once you are a customer, we may send periodic sale specials, or holiday hours, closing or other information that could be helpful to you. We will not blast you with email after email. We appreciate your business and your privacy and will not do anything we wouldn't want for ourselves.
Laminate.com ships primarily by UPS ground. We can ship by FedEx or US Mail if you prefer: just ask (additional charges may apply). We can also ship by 1-day, 2-day, or 3-day air if needed: just ask. If you need something fast, it is best to call and inform us whether to ship by ground or air. Our shipping costs are determined by the weight of the product you are buying, your zip code, and shipping/mailing method. We can ship using your UPS account number if you prefer, and with an added $3.00 handling fee. The UPS software calculates the shipping charges, and we add a small handling fee to that to determine the shipping/postage cost.
Sales tax will be added to all Arkansas orders. If you have an Arkansas tax-exempt certificate, please fax a copy to 501-676-0261 when ordering. If you are reselling our product, please fax a copy of your resale certificate to 501-676-0261.